Title VI Complaints
Any person who believes that he or she as a member of a protect class, has been discriminated against based on race, color, national origin, religion, or Limited English Proficiency in violation of Title VI of the Civil Rights Act of 1964, as amended and its related statutes, regulations and directives, the Civil Rights Restoration Act of 1987, as amended, and any other Federal nondiscrimination statute may submit a complaint. A complaint may also be submitted by a representative on behalf of such a person.
It is the policy of the City of Little Rock to conduct a prompt and impartial investigation of all allegations of discrimination and to take prompt effective corrective action when a claim of discrimination is substantiated. No one may intimidate, threaten, coerce or engage in other discriminatory conduct against anyone because they have taken action or participated in an action to secure rights protected by the civil rights laws. Any individual alleging such harassment or intimidation may submit a complaint by following the procedure printed below.
Any individual who feels that he or she has been discriminated against may submit a written or verbal complaint. The complaint may be communicated to any Department head or to the City’s Title VI Coordinator. The complaint should be submitted within 180 days of the alleged discrimination. Complaint forms may be found on the City website under the Department of Human Relations Helpful Documents section. Individuals are not required to use the City’s complaint form. If necessary, the City will help an individual reduce a complaint to writing for his or her signature.
Generally, a complaint should include the name, address and telephone number of the complainant and a brief description of the alleged discriminatory conduct including the date of harm. An individual submitting a complaint alleging discrimination should include any relevant evidence, including the names of witnesses and supporting documentation.
Direct Title VI Complaints to:
Within 60 days of the receipt of the complaint the City will conduct an investigation of the allegation based on the information provided and will forward any complaints received to Arkansas Department of Transportation. The City will try to obtain the informal voluntary resolution to all complaints at the lowest level possible. A complainant’s identity shall be kept confidential except to the extent necessary to conduct an investigation. All complaints shall be kept confidential, unless required by law to be disclosed. These procedures do not deny the right of any individual to file a formal complaint with any government agency or affect an individual’s right to seek private counsel for any complaint alleging discrimination.